Setting up bookings

In Services, each service has a name, Duration (minutes), Price ($), a description and an optional image. You can also enter a Product cost per service ($) so Business Brain can show what you actually earn per service. Mark a service inactive to hide it without deleting it.

On Studio and Scale, add a deposit to any service once Stripe is connected. Clients pay the deposit when they book and the rest at the appointment.

Settings, then Availability & Time Off, holds your weekly working hours and recurring breaks. Add Scheduled time off for a single afternoon or a full week. Blocked time disappears from your booking page and does not count in your stats.

Settings, then Booking rules, controls how your open slots are offered. Changes apply to new bookings only.

• Booking interval: how far apart start times are offered.
• Break between appointments: buffer time after each booking.
• Last-minute booking: block bookings that start too soon.
• Daily break blocks: a recurring break, such as lunch, every day.

The page previews your next available slots so you can check the result.

In Website, fill in Cancellation & no-show policy and Client policies, or start from a policy template. Clients must agree to them before they confirm a booking, and the exact wording they agreed to is saved with the booking.

• Pick a service, a date and a time, then enter their details.
• Add notes and up to several reference photos so you can prepare.
• Book a repeating series of visits at the same time slot. Only the first visit needs a deposit.
• Add a tip when a deposit is charged.
• Reschedule from the link in their confirmation email.

All plans send email reminders. Studio and Scale also send SMS reminders 24 hours before, to clients who agreed to texts, and include the Waitlist: clients ask for a spot and are alerted when one opens.