Frequently asked questions.

No. The Free plan costs $0, and paid plans are one flat monthly or annual subscription. Client payments go to your own Stripe account, and OYRB takes nothing per booking and nothing from tips. Stripe charges its standard processing fee on card payments.

Yes, 14 days on Starter, Studio and Scale. A card is required and you are not charged until the trial ends. You can cancel before then from Billing in Settings. You can also stay on the Free plan, which needs no card and has no time limit.

No. Clients book from your site with their name, email and phone. They can manage the booking from the link in their confirmation email.

Yes, on Studio and Scale. Once your Stripe account is connected, you can add a deposit to any service. Clients pay it when they book and the rest at the appointment, or ahead of time with pay-in-full.

Yes. You write your own policy in the Website builder, or start from a template. Clients must agree to it before they book, and OYRB saves the exact wording with each booking.

Email reminders are included on every plan. Studio and Scale add SMS reminders 24 hours before the appointment, sent only to clients who agreed to texts.

Yes. Every plan can import clients from a CSV file. Studio and Scale also get Bring Your Book, which imports upcoming appointments from a CSV, calendar file or screenshots, plus selected reviews labeled by source.

Yes. Settings, then Exports, downloads your contacts, booking history and income as spreadsheets.

Yes. On paid plans, switch themes and layouts any time without losing your content. On Free, your theme locks in when you first publish, but you can still switch layouts.

OYRB runs in your browser on phone, tablet or computer. There is nothing to download from an app store.

Online payments are available for businesses in the United States.

Go to Settings, then General, then Billing. You can cancel there yourself at any time.